The team you can trust

Our professional team consists of highly skilled master plumbers, journeymen, and apprentice plumbers. We also have expert sheet metal installers as well as installers who have proven experience with heat pumps, boilers, radiant heat, and combination systems. Our service technicians are NATE Certified (North American Technician Excellence) ensuring they meet nationally-recognized standards of knowledge and excellence.  Because we are dedicated to providing the best training for our technicians, you can feel confident in our workmanship for all of your plumbing, heating, and air conditioning needs.

 

The Precision Professionals

Bob Roe

Bob Roe, Co-Owner

Bob's high level of integrity and commitment to excellence is the constant fuel behind Precision's continued success, growth, and distinction. Bob's years of industry experience, coupled with a fresh perspective that we are professionals doing “house calls”, giving care and peace of mind to families, 24/7, has created a satisfied customer base built on exceeding customer's expectations. Bob's commitment to our clients is evident daily throughout the company. He continues to further his own industry education, and of the entire team, so Precision will provide the highest level of excellence to our customers and builders and allow them to be more efficient and environmentally healthy.  Professionalism, integrity, innovation, experience, and a passion for excellence summarize Bob and the entire Precision Plumbing & Heating Systems team.

Leslie Roe

Leslie Roe, Co-Owner

Leslie's years of experience in office administration and her determination to succeed in both relationships and business make her a strong advocate for excellence and our “customer's for life” mantra. She brings a “woman's perspective” to the industry and looks at each situation from the customer's perspective. Leslie desires to give the customer the extra time up front to ensure that they will be completely happy with their customized cooling and heating system for years to come. She works to provide a high level of integrity, professionalism, respect, and peace of mind to all customers from every division within Precision Plumbing and Heating Systems.

Insurance Coverage:

Workman's Compensation Insurance
Liability Insurance

Licenses:

All Plumbing, HVACR, Contracting, and Service Licenses are available to our customers upon their request as they are displayed in our showroom.

Memberships & Affiliations:

Better Business Bureau
Leelanau Chamber of Commerce
Home Builders Association of Grand Traverse Area, Inc.
Trane Comfort Specialist
Traverse City Chamber of Commerce
NATE (North American Technical Excellence)

 

Awards:

Winner of the 2010 Better Business Bureau Integrity Award for Western Michigan

Nominated for the 2008, 2009, 2010, and 2011 Top 10 Business Award for the Traverse City Chamber of Commerce

Winner of the Hot 100 for 2010 (Hottest businesses, services, & places voted by area residences)


The Installation "Retrofit" Team 

 Furnace/Air Conditioning Sales & Installation Team or “Retrofit Team”

Our Retrofit Team members specialize in replacing your old equipment with new!  They are highly-educated and trained in the most energy-efficient equipment and installation practices, with a primary focus on building positive relationships with our clients. At your estimate, we’ll complete a free whole-home load calculation to ensure a properly sized system. We offer this important step as it is necessary for us to gather critical information to properly customize a system that ensures your equipment provides the greatest efficiency and cost effectiveness, resulting in a happy customer for life!  From the first visit from a member of our sales team to the completed project, our team is dedicated to providing integrity, honesty, and making your needs our #1 priority. 



Service Team

Our Service Team is an elite group of plumbing, heating, and air-conditioning professionals who are ready to service the five county area 24/7 - 365 days a year.  These technicians are experienced and trained to improve efficiency, longevity, and reliability of your heating and cooling system. They diagnose, repair, or replace any necessary parts to ensure your system runs at its optimum level even on the most demanding days of extreme cold and heat. The Service Team ensures condensation drain lines are free of debris and are draining properly as well as replace water heaters, fix leaking faucets and specialize in performing emergency repairs promptly and efficiently no matter what time of the day or night.  Let the Precision team take care of your plumbing, heating, and air conditioning needs!



Installation Team

When you contract with our Installation Team consisting of licensed master plumbers and HVAC technicians, you can be rest assured you have a highly-skilled and educated team of professionals who will give you the most efficient and quality installation. This high-caliber team participates in regular continuing education on the latest technology on the market.  They are also dedicated to ensuring a cost-effective, timely installation coupled with great customer care. The Precision Installation Team can handle anything from In-floor radiant heat to forced air in a 1,000 square foot home to a 10,000 square foot home.  No matter what your heating and cooling preferences are, our Comfort Specialists are ready for your next project!



Support Team/Front Office

At Precision, we have built our company's foundation on great referrals and customer recommendations because every member of our enthusiastic team, from our project coordinators to our managers, is equipped and ready to respond to any of our client or team member's needs. Our goal is to offer you an outstanding experience every time you interact with our team. Our daily goal for every project is to “see customer service from your perspective” and demonstrate great care, value, reliability, honesty, and utmost integrity with every project. We look forward to being your number one Comfort Specialist and bringing your home into its ultimate comfort zone. 



 
 
 

Serving You Since 2000Call For Your Free Estimate Today

231.947.0100

2829 Cass Road
Traverse City, MI 49684

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